Refund policy
Customer satisfaction is important to us. Please review our return policy carefully
before placing an order.
Return Eligibility
- Return requests must be submitted within 7 days of delivery.
-
Items must be unworn, unused, unwashed, and in original packaging with
tags attached. - Proof of purchase is required.
Non-Returnable Items
The following items are final sale and not eligible for return:
- Sale or discounted items
Returns & Exchanges
International orders are final sale. If a return is approved, return shipping costs are the responsibility of the customer.
Refunds
- Approved refunds will be issued to the original payment method.
- Original shipping fees are non-refundable.
- Refunds are processed within 5–10 business days after approval.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery
with clear photos.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or
incorrect.
📧 Contact: hello@marylinecloset.com.